Refund Policy

Refund Policy

Last updated: 11 November 2026. Payments on ThreadPilot are processed securely by Razorpay (UPI, cards, netbanking and wallets).

Cancelling

You can cancel a paid plan at any time from Billing. Cancellation stops the next charge; your paid plan stays active until the end of the current billing period and then drops to the Free plan. Your scheduled posts and data stay in place.

When we refund

Write to support from your registered email within 7 days and we will refund in full when any of these apply:

• You were charged twice for the same plan and period.
• Your payment went through but the plan was never activated.
• A billing error charged you the wrong amount.

Please include your payment ID from Razorpay so we can find the charge quickly.

When we do not refund

We do not refund for a plan period that has already been used, for a change of mind after the service worked as described, or for missed posts caused by a disconnected Threads account or by Threads limits. A refunded or charged-back payment moves the account back to the Free plan.

How refunds are paid

Approved refunds go back to the original payment method through Razorpay, usually within 5 to 7 working days. Questions: [email protected].